ACCEPTANCE OF TERMS
INFORMATION SUBMITTED AND COLLECTED; USE OF INFORMATION
When you use brookhaventech.com (the “Site”), we will ask you when we need information that personally identifies you (personal information) or allows us to contact you, such as your name, title, company affiliation, address, telephone numbers, and email address. Generally this information is requested when you make an online purchase, request a quotation, request literature, request a product return material authorization number (RMA#), request technical support, or submit ideas or suggestions. When making online purchases or when establishing a credit line account with us, we may also collect financial information, such as your credit card number and expiration date, bank and credit references.
Use of Personal Information
We use your personal information for the following primary purposes:
- to make the Site easier for you to use by not having to enter information more than once;
- to complete online purchase transactions and process applications for a credit line account;
- to respond to your literature requests, RMA# requests, and technical support requests;
- to remember the contents of your shopping cart from session to session so that you may continue shopping where you left off;
- to evaluate and respond to your ideas or suggestions; and
- to analyze your use of the Site and purchases of our products to make our marketing efforts more effective and improve our product offerings to you.
From time to time, we may also alert you to product upgrades, special offers, updated information and other new services from Brookhaven Technology Group, unless you request otherwise.
Unless otherwise stated on the Site, Brookhaven Technology Group will not share your personal information with other companies except for associated financial institutions in order to verify credit information for an online purchase or establishment of an account. Brookhaven Technology Group will disclose your personal information only in special cases, such as (i) to comply with valid legal requirements, such as a law, regulation, search warrant, subpoena or court order; or (ii) when Brookhaven Technology Group has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who, intentionally or unintentionally, may be causing injury or harm to brrokhaventech.com users or other persons or violating the Terms and Conditions of Use for this Site.
In the event that Brookhaven Technology Group, or any component of Brookhaven Technology Group’s operations, is merged with, or is acquired by, another entity, then any such successor or acquiring entity may become the successor to our obligations with respect to the personal information that you have provided to Brookhaven Technology Group, which would be necessary for the entity to effectively continue Brookhaven Technology Group’s business. By using this Site, you consent to any such use of your personal information by such an entity assuming control of Brookhaven Technology Group’s operations as a result of a merger, purchase of Brookhaven Technology Group assets, or liquidation of Brookhaven Technology Group in bankruptcy or insolvency.
You can use most of the Site without providing personal information; however, you will need to provide personal information in order to make online purchases, request literature or technical support, obtain an RMA# or see product price and availability information.
If you do not want Brookhaven Technology Group to communicate with you about other offers regarding Brookhaven Technology Group products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option when prompted stating that you do not wish to receive marketing messages from Brookhaven Technology Group.
Non-Personally Identifiable Information
Internet Protocol (IP) Address
Every computer on the Internet is identified by a unique number called an Internet Protocol (IP) address. Each time you connect to the Internet, your machine is assigned an IP address. We use your IP address to help diagnose problems with the Site, more efficiently administer the Site and better tailor our Site to your needs, and analyze trends by gathering broad demographic information.
When you enter the Site, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code (a few kilobytes) that contains no personal information. This code is uniquely yours and allows you to navigate the Site without having to fill out registration forms with information you have already provided as long as you are using the same computer from which you initially supplied the information. Two other cookies are also written to your hard disk at various times you are navigating our Site that allow us to remember what is in your on-line shopping cart and provide you with the proper pricing for your location. Additionally, if you are interrupted before finalizing an on-line purchase, your order contents will be preserved for up to two weeks. Your credit card number is not retained in our database. Should you delete these cookies from your computer, you would simply have to provide your contact information again where a form is presented and you would lose the contents of your shopping cart. Should you decide to set your browser to reject cookies, you can still browse the Site, but on-line ordering and item prices will not be available.
We do not engage in list selling or “cookie swapping” with other companies.
Brookhaven Technology Group has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. During online ordering, sensitive information, such as your credit card number, is encrypted and protected during transmission using the latest SSL security technology.
NOTIFICATION OF CHANGES
Brookhaven Technology Group, Inc.
1000 Innovation Road
Stony Brook, NY 11794
We will do our best to promptly respond to your concerns and correct any problems.